The longest established independent practice in the city

Robert Donnan has been an audiologist for 30 years. For the last 17, he has been independent, having started in Cleckheaton, West Yorkshire. The York branch opened in 2016 as our 3rd location, and thrives mostly on recommendations.

The principle tenets of this enduring family business are:

– that all our clients benefit from a free trial of any hearing aid.

– that all our staff are focused on our reputation and on the long-term sustainability of our business, not on short-term unfulfillable promises.

– that we adopt a ‘holistic’ method to prescribing hearing aids – that means we take time to get to understand your needs!

– that we sustain your aftercare for many years, no excuses.

Our 2 partners have over 50 years of joint experience

Tim Scott profile picture
Tim Scott
2 years ago
The service I receive from Robert
at York Hearing Practice is absolutely first class.
Paz Fletcher profile picture
Paz Fletcher
2 years ago
Friendly and helpful - gave good advice, prompt help
Pete Nattress profile picture
Pete Nattress
2 years ago
I had my ears micro-suctioned here for the third time today. Very pleasant staff and clear ears each time.
Paschal Keane profile picture
Paschal Keane
3 years ago
Very Good
chris priston profile picture
chris priston
4 years ago
I have used the hearing practice on numerous occasions for ear wax removal and always find the service friendly and very efficient.
Richard Thomson profile picture
Richard Thomson
4 years ago
I recently visited York Hearing Practice for an appointment for ear wax removal prior to a hearing test. Approaching my eightieth birthday i have notice some loss of clarity in certain situations in my hearing. I was also conscious that I wanted advice from a company of integrity and ethics rather than a hearing aid sales outlet. I researched reviews and chose York hearing Practice. It was the best decision, I was treated with courtesy, clarity and common sense, my consultation was thorough and the advice first class. I have no hesitation in recommending this practice wholeheartedly.
James Pegg profile picture
James Pegg
4 years ago
I am absolutely delighted with my new hearing aids from Rob. His great care, attention to detail and outstanding service have all greatly impressed me and I now, at last, have a set of hearing aids that are comfortable, easy to use and above all allow me to hear properly. My wife is as pleased as I am! Not only that, the aids were considerably less expensive than my previous ones which I found most unsatisfactory. Rob is without question the man to see if you need the best hearing aids and the best service.
Jeanette Marsh profile picture
Jeanette Marsh
4 years ago
I have used York Hearing Practice on several occasions for the removal of ear wax and I really can’t fault the service. You are always greeted with a smile and they are all extremely helpful and professional giving you any advice that you need! This method of ear wax removal is so much better than syringing! Thank you for providing the service!
Rob Schofield profile picture
Rob Schofield
7 years ago
I have just returned from a consultation with Gavin. Having had issues in the past with my ears after long haul flights I thought I would look at having my earwax removed. I was welcomed into a nice relaxed atmosphere and Gavin explained that there was no need for wax removal but has given me some recommendations going forward. Nice to see some good old fashioned quality service, I could have been charged for the procedure and been no wiser instead I was charged a nominal consultation fee. Highly recommended !!

Kinga's story

"From the moment I left my initial consultation with Rob I feel like I’ve made a new life-long friendship. He’s been very supportive in helping me understand my hearing loss, and he’s been very patient with me during the trial of my new hearing aids. It was clear that it wasn’t about just making a sale; he genuinely wanted to help me to get comfortable with my hearing aids and not make a mistake of spending a lot of money on something I would end up shoving in a drawer. As a young person with hearing loss, this was exactly what I needed; his personal, honest and friendly approach made a real difference and I am now equipped with high quality hearing aids and accessories that help me make my personal and work life more comfortable. "

A relaxed FREE TRIAL of any hearing aid system

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